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FIFA 15 Won't Start

V.K

Starting XI
From time to time I get this after pressing 'play':



"EA Sports FIFA 15 has ceased working. Widnows is trying to find a way to fix it"

And then, this:



"EA Sports FIFA 15 is not working"

Any help, please?
 

V.K

Starting XI
Origin download. Clean. No mods.
Tried 'repairing' the game in origin as well.
 

bangus

Starting XI
Any error messages about v++ distributable? I had an issue getting FIFA 15 to run after downloading because it said it was missing that file. I found my own fix for it if that's part of the problem. Past that, FIFA 13 had error messages after I downloaded it. I had to uninstall and then reinstall, which fixed the problem - corruption issue in the first download I guess.
 

V.K

Starting XI
Yes, in fact, sometimes something like 'Runtime Library' error messages pop up.
 

bangus

Starting XI
In FIFA 15/_Installer/vc/vc2012Update3/redist is an x64 app file. I clicked on that, it installed and the game ran after that, no issues since. If you decide to try that, backup your entire FIFA 15 folder before running the app, if you haven't already.
 

bangus

Starting XI
I had a game last year that would play on one laptop but not the other, something to do with a graphics card conflict. Make sure all drivers etc. are up to date. Past that, contact EA support. Also, you didn't list your specs, does your PC meet min requirements for the game?
 

V.K

Starting XI
Oh, the drivers! Damn, this might be it.

In fact, my specs are okay, I've been playing fifa15 for a couple of days. It would start from time to time. And the demo! The demo never failed to start.
Then I decided to upgrade my drivers but as a result I either stayed at the same version or even downgraded.
For the record, FIFA14 still works just fine.

Yes, I am contacting EA support at the moment.

My specs are: Intel Core i5-460M (2.53Ghz, 3MB L3 cache), ATI Mobility Radeon HD 5650, 4 GB memory
 

Diabolos

Club Supporter
Every time i want to start the game i get this msg:
See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.NullReferenceException: Object reference not set to an instance of an object.
at DXHelper.DisplayInfo.InitDisplayModeList()
at DXHelper.DisplayInfo..ctor()
at fifasetup_csharp.Settings.CreateSettingsForAdapter()
at fifasetup_csharp.StartingForm.PlayButton_Click(Object sender, EventArgs e)
at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ButtonBase.WndProc(Message& m)
at System.Windows.Forms.Button.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


************** Loaded Assemblies **************
mscorlib
Assembly Version: 4.0.0.0
Win32 Version: 4.0.30319.34209 built by: FX452RTMGDR
CodeBase: file:///C:/Windows/Microsoft.NET/Framework64/v4.0.30319/mscorlib.dll
----------------------------------------
fifaconfig
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///E:/Jocuri/FIFA%2015/FIFA%2015/fifasetup/fifaconfig.exe
----------------------------------------
System
Assembly Version: 4.0.0.0
Win32 Version: 4.0.30319.34209 built by: FX452RTMGDR
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Windows.Forms
Assembly Version: 4.0.0.0
Win32 Version: 4.0.30319.34209 built by: FX452RTMGDR
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System.Drawing
Assembly Version: 4.0.0.0
Win32 Version: 4.0.30319.34209 built by: FX452RTMGDR
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
DXHelper
Assembly Version: 1.0.5318.28514
Win32 Version: 1.0.0.0
CodeBase: file:///E:/Jocuri/FIFA%2015/FIFA%2015/fifasetup/DXHelper.DLL
----------------------------------------
Accessibility
Assembly Version: 4.0.0.0
Win32 Version: 4.0.30319.34209 built by: FX452RTMGDR
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/Accessibility/v4.0_4.0.0.0__b03f5f7f11d50a3a/Accessibility.dll
----------------------------------------
System.Core
Assembly Version: 4.0.0.0
Win32 Version: 4.0.30319.34209 built by: FX452RTMGDR
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll
----------------------------------------
System.Xml
Assembly Version: 4.0.0.0
Win32 Version: 4.0.30319.34209 built by: FX452RTMGDR
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
System.Configuration
Assembly Version: 4.0.0.0
Win32 Version: 4.0.30319.34209 built by: FX452RTMGDR
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
<system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.

What to do?
 

V.K

Starting XI
Okay, don't want to jinx it but the game has started two times in a row already (yay)

All I did was use CCleaner to fix the registry mistakes and delete cache\cookies stuff.

Hope it helps someone too.
 

TonyEH

Club Supporter
I can't start the game either.

I get to the "choose language" screen, pick English, then it goes to the Fifa Licenced Product screen and crashes.

Windows 7 says Fifa 15 has stopped working.

50 Euro down the toilet. Great. No wonder people are turning to pirates.

Anyone else getting this problem?

System is:

Intel i7-4790K
16Gb RAM
MSI GeForce GTX 770
SoundBlaster Audigy RX
Windows 7
 

Grimbarian

Youth Team
For all of you having problems go to event viewer and see what errors are being reported there, tends to be more succint and useful.
 

TonyEH

Club Supporter
Figured out my issue.

Windows Media Player needed to be updated. The game won't start without it.
 

tomceeek

Club Supporter
Fifa 15 graphic problem

Does anybody knows what's wrong with this? I have an original copy of FIFA 15, and I've played FIFA for a week, but today, when I wanted to play a match, the game has started and then the graphic has began terrible and the game crashed. I have all actual drivers and I tried to re-install FIFA, but it does the same thing again...Please, help me:/

https://www.youtube.com/watch?v=nLY03pRFH8g
 

DrDoooMuk

Reserve Team
That kind of image corruption looks like either graphics drivers are corrupt, or your graphics card is overheating/overclocked too high or your graphics card RAM is faulty.

Can you completely remove your graphics drivers and try to reinstall them? Have you recently updated your drivers at all?

What are your PC specs including psu?
 

TonyEH

Club Supporter
That looks like the VRam is going in the graphics card.

Had the same issue a few years ago and eventually the card went pop.
 

tomceeek

Club Supporter
I tried to reinstall graphic drivers and FIFA is working, but now, it's sooooo slow and lagged. I also download some app what is checking my GPU temperature and while I'm playing, it's around 60-65°C.

Here is some pics about my PC, it's Acer Aspire V3-571G with 6GB RAM, I'm playing FIFA on low details, with no MSAA and no limits on FPS.

http://2i.cz/530b0d27f4
http://2i.cz/356d6b4192

I will see, if there will be the same problem again and again, I'll try some PC servis or something. Thanks for help, guys.
 

tomceeek

Club Supporter
I had last version of graphic driver, but I tried to uninstall it and install again, and it works! I hope that the problem really was with the driver and the graphic card is OK. Thank you for tips, guys!
 


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