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Internet Provider

P

Payaah

Starting XI
What internet do you have?

I am in UK, I have NTL. But I wish i had Telewest Blueyonder, but they aint in my area.:(

This what happened to me:

The internet went offline on 9 December, that day I thought it was some connecting problems, I did everything I normally do when internet is offline, like switching off the cable etc. On 10th my mum phoned NTL, and ntl said its because we didnt pay bill for the internet in october, but they rechecked noted that we payed. They said it will be back in within hours, we waited and the internet was still offline.

We phoned them the next day, they ended up saying we need to to pay the the reconnecting fee, £50. My mum was like no way, but she ended up paying £50 on 15th December. Ntl told us the internet will be back within 7 days.25 Decermber was the 10th day, 27 and 28 were bank holidays, so i expected it back on 29 or 30th december. The internet was still offline on 30th December.

We phoned them again on same day, they said they are not going to reconnect our internet, till we payed Phone bills. Well let me make it clear, we dont use NTL phone anymore, we use BT phone, infact my dad told them(a letter aswell) 3 months ago to Disconnect the phone, still they havent. They actually did it last week or so. My dad phoned (0n 30th december) them telling them that he does not use the phone at all, they told him it will be back. My mum phoned the next day, NTL was asking her for Cable No, Internet speed, why would they ask that when they just told my dad they will connect the internet??

We kept phoning them, last week they said the internet will be back Monday (yesterday), still NO internet.

Still no damn internet, I have to come to library to use internet:kader: :kader:
 
S

Sir Calumn

Guest
I finally got sick to death of AOL's crap a couple of weeks ago and changed to Wannado. It's not nearly as bad, not great though and much less easy to use - I wouldnt recommend either.
 
T

Tom

That Nice Guy
BT, piss easy to set up, and never had any problems whatsoever... obviously a tad more expensive than the rest

TROD.
 
A

Amdy Faye

Senior Squad
Ntl's shit mate, i've got the thing in all. And their phone line, that's the only reason I got it. They don't have a clue what they're on about and what you experienced is like the same for what happened to me, you ring one guy and he'll be like YEA DO THAT, ring another and he'll say MAKE SURE YOU DONT DO THAT. Like all call people though, aint got a clue, Apple are the same, even worse. It takes fuckin ages to get through to these tossers for a complaint, but if you wanna buy somethin you can get through in 2 secs. Customer service these days is bull**** lol. Good luck with your net met, luckily I havent really had any problems rescently,

Oh yeah, one not long ago, I had to replace the little box thingy cause the guy said """""it was faulty"""" worked fine for like a year but he said it was faulty so fair enough he said he'd replace it, so he comes round, nocks on the door and i say come in and he's like 'nope cant come in unless ur with an adult' i was like lmao ur kiddin right? i was 15 and as if it matters lmao? Jokers mate.

Where's the Ntl UK Hq? I wana set fire to the building.
 
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